Troubleshooting – The OfficeReports menu is missing

When the menu is missing, please do the following 2 steps to get the menu back.

First: Check if OfficeReports is disabled

If you have run into an error on your computer while working on OfficeReports, you might see this message, when restarting Excel or PowerPoint:

In this situation, please select ‘No’, so that the OfficeReports menu is not disabled from your Excel/PowerPoint menu!

If the OfficeReports menu is disabled you must do the following:

  • Enter ExcelàFileàOptionsàAdd-ins
  • In the bottom of this window select ‘Manage Disabled items:

 

  • Press ‘Go’àEnable
  • Close Excel

Whether OfficeReports was disabled or not, always Reregister OfficeReports, as described in the next chapter.

Similar procedure in PowerPoint.

Second: Reregister OfficeReports

Please do the following:

First, close all open Excel workbooks and PowerPoint presentations. In the Windows Start menu>All Apps please find the OfficeReports folder. Click on the OfficeReports icon and this window pops up:

Press ‘Unregister’ and directly after that click ‘Register’.

Now check if the OfficeReports menu is back again.

If this is not solving the issue, please contact OfficeReports Support at

support@officereports.com

Video: Reactivate OfficeReports